15 things a Client can do to ensure the success of their capital projects
Enlightened Clients are fully aware of the impact which they have on the success of their own projects and the benefit which this has for their organisation and all participants on the project.
In order to create the conditions for success, good Project Clients understand that they need to:
- Set the tone by approaching the project in a planned way
- Take nothing for granted
- Allocate time to become fully involved in the project and
- Conduct the project in a professional manner
- Appoint good advisers
- Insist on a high standard of service
- Act reasonably
- Insist on first class documentation
- Be enthusiastic
- Keep good records
- Make good and timely decisions
- Confirm everything in writing (including electronic records)
- Keep everybody informed
- Thank people and encourage them
- Never lose sight of the “big picture”
If you need to know more about Capital Project Management, see Introduction to Project Management.
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